Service health
See current service posture, trends and material changes.
Mobile app roadmap
The AssurSight customer experience, in your pocket.
AssurSight is extending the customer portal into a secure mobile experience so customers can see service status, understand risks and actions, access reports and documents, and stay informed between reviews.
AssurSightWelcome back
Service health86Good
3Open actions2Reports4Documents12Services
PProvider Portal
Actions
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Review recommendationHigh-risk configuration
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Approve service reportJune assurance review
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Service adoptionTwo features available
Keep customers connected to the service between formal reviews.
The mobile experience is designed around concise customer-facing information rather than shrinking the provider desktop workspace onto a phone.
Risks and actions
Review recommendations, required approvals and ownership.
Reports and documents
Access assurance reviews, evidence packs and documents requiring attention.
Timely updates
Receive relevant notifications without waiting for the next review meeting.
One shared app, with a premium dedicated option.
Both options use the same AssurSight mobile platform and API, keeping feature delivery and security controls consistent.
Shared AssurSight Customer Portal app
Customers install the AssurSight app. After sign-in, it dynamically applies the provider’s logo, colours and customer-facing identity.
- One AssurSight app-store listing
- Runtime provider branding after sign-in
- Provider-aware customer experience
- Included with the core platform
Dedicated provider-branded app
For providers who want their identity present from the first tap, a dedicated app can carry its own store presence and notification identity.
- Provider app name and icon
- Custom splash screen and package identity
- Dedicated app-store listing and screenshots
- Provider deep links and notification identity
Customer-first mobile design
Useful at a glance, detailed when it matters.
The app prioritises the customer moments that benefit from mobile access.
- Onboarding: see progress, required documents and outstanding actions.
- Service delivery: review status, recommendations and provider updates.
- Governance: access reports, documents and approval workflows.
- AI CSM: receive governed review prompts, communications and next actions.
Secure by design
Mobile convenience without weakening tenant controls.
The planned mobile architecture uses the same provider and customer boundaries as the AssurSight platform.
Secure sign-in
OAuth/OIDC with PKCE and provider-aware authentication.
Protected credentials
Tokens stored in iOS Keychain or Android Keystore rather than browser storage.
Biometric unlock
Use device biometrics to unlock an established secure session.
Signed branding configuration
Apply provider identity through trusted, versioned configuration.
Assurance on mobile
Keep current evidence and owned actions visible between reviews.
Customers can see the assurance outcomes supported by their services, review evidence status and respond to the actions assigned to them from the same provider-branded mobile experience.
Explore Continuous AssuranceShape the AssurSight mobile experience.
Discuss the shared app, dedicated white-label option and the customer workflows that matter most to your service model.